Hugo

5.0

Welcome bonus

Up to €600 + 275 Free Spins

$20

min.deposit

  • Generous welcome offers
  • Accepts cryptocurrencies
  • Supports multiple languages

Introduction

Launched in 2023 by GBL Solutions N.V., Hugo Casino has quickly risen in the online gaming industry. Operating under a Curacao license, this vibrant platform offers a secure and fair gaming experience. Remarkably, it supports nine languages, making it accessible to a diverse global audience. Hugo Casino combines user-friendliness with a broad appeal, establishing itself as a go-to destination for players worldwide.

Advantages

  • Generous welcome offers
  • Accepts cryptocurrencies
  • Supports multiple languages
  • 24/7 live chat support
  • Rich selection of slots

Disadvantages

  • Generous welcome offers
  • Accepts cryptocurrencies
  • Supports multiple languages
  • 24/7 live chat support
  • Rich selection of slots

General information

Website

vipcasinos.io

Year founded

2023

Owner

GBL Solutions N.V.

Licenses

Curacao

Languages

Czech, English, Finnish, French, German, Greek, Italian, Norwegian, Polish

Countries not accepted

Hugo

Banking

Minimum deposit

$20

Minimum withdrawal

0

Maximum withdrawal

$10000

Withdrawal time

24 - 48 Hours

Currencies

EUR

Deposit methods

Withdrawal methods

Software providers

Betsoft
Evolution Gaming
Ezugi
iSoftBet
NetEnt
Pariplay
Play’n GO
Pragmatic Play
Push Gaming
Relax Gaming
Thunderkick
Wazdan

Game types

Baccarat
Blackjack
eSports
Jackpot games
Live dealer games
Poker
Roulette
Scratchcards
Slots
Sports Betting
Video Poker

Support

Phone support:

N/A

Email support:

[email protected]

Live chat:

24/7

Working hours:

24/7

Bonus information

Welcome bonus:

Up to €600 + 275 Free Spins

Free spins:

275

Wagering:

45x

Bonus Terms: The wagering requirement for both cash bonuses and free spins is set at 45x. Players must use these bonuses within 7 days of activation, with a maximum bet limit of €5 or its equivalent.

Hugo Casino Bonuses and Promotions

Hugo Casino stands out with its array of enticing promotions, catering to both new and existing members. The platform offers an impressive range of bonuses, including generous welcome offers, reload bonuses, and cashback deals. These promotions are designed to enhance the gaming experience and provide extra value to players, making each visit to the casino rewarding and exciting.

Welcome Package

This welcome package is a comprehensive offer that significantly boosts the initial experience of new players. The total bonus reaches up to €600, complemented by 275 free spins spread across the first three deposits.

  • 1st deposit: 100% match bonus up to €150, along with 100 free spins
  • 2nd deposit: This includes a 75% bonus up to €150 and 75 free spins
  • 3rd deposit: Offers a 50% bonus up to €300 and 100 free spins

For the first two offers, a minimum deposit of €20 is required to receive the bonus cash, but depositing €50 or more also secures the free spins. However, when it comes to the third one, the minimum deposit for the bonus cash is €30, and like before, a €50 deposit is required to receive both the bonus cash and free spins.

For each deposit, the first 25 free spins are credited immediately, and the remaining are distributed in daily batches of 25 spins. The wagering requirement for both cash bonuses and free spins is set at 45x. Players must use these bonuses within 7 days of activation, with a maximum bet limit of €5 or its equivalent. This structured approach provides a balanced and extended playtime for newcomers, boosting the start of their journey at Hugo Casino.

Exclusive Welcome Bonus

For our readers, Hugo Casino offers an exclusive alternative welcome bonus. To avail of this special offer, players need to access the platform through the link provided on our website. This unique promotion applies to the first deposit only.

The exclusive bonus features a 100% match up to €300, along with 100 free spins on the popular slot game, Lucky Dama Muerta. The terms and conditions for this exclusive bonus mirror those of the standard welcome package. This includes the same wagering requirements set at 45x, a 7-day validity period for the bonus, and a maximum bet limit of €5 or its equivalent.

It’s important to note that players have the choice between this exclusive bonus and the regular welcome package, but they can only select one of these offers. This exclusive deal is a fantastic opportunity for our readers to kickstart their gaming journey at Hugo Casino with a significant boost and added excitement.

VIP Welcome Bonus

Hugo Casino also presents an exclusive VIP welcome bonus tailored for high rollers. This offer is especially appealing to players looking to start their journey with a substantial deposit and reap greater rewards.

The VIP welcome bonus matches the first deposit at 50%, up to a maximum of €500, and adds an impressive 200 free spins. To qualify for this offer, a minimum deposit of €500 is required. This makes it an ideal choice for players who prefer to play big right from the start.

As with the other welcome offers, the free spins must be activated within 24 hours after being credited to the player’s balance. The terms and conditions, including the wagering requirements of 45x, the 7-day validity period, and the maximum bet limit of €5, are consistent with the other welcome offers.

Weekly Reload Bonus

The operator ensures that the excitement continues for its existing members with the weekly reload bonus, available once every week. This promotion is specifically designed to give players a regular boost, enhancing their weekend sessions.

The weekly reload bonus is accessible every week from Friday to Sunday. It includes a 40% bonus up to €200, offering a substantial top-up to players’ funds. To be eligible for this offer, a minimum deposit of €20 is required.

It’s important to note that this bonus cannot be combined with other bonuses. Players must choose to use this promotion independently, which allows for clearer management of bonus funds and wagering requirements.

Speaking of requirements, the terms for this offer align with those of the welcome offers. This consistency in terms and conditions makes it easier for players to understand and comply with the bonus requirements, ensuring a seamless gaming experience each week.

Weekly Cashback

Hugo Casino offers a weekly cashback programme designed to provide all registered players with a safety net for their gaming activities. This cashback deal is available every Monday, giving players a chance to recoup some of their losses from the previous week.

The cashback is calculated based on up to 20% of deposit losses incurred from Monday to Sunday of the preceding week. The actual percentage of cashback varies depending on the user level, as follows:

  • Level 1: 10% cashback up to €300
  • Level 2: 12% cashback up to €300
  • Level 3: 15% cashback up to €300
  • Level 4: 17% cashback up to €300
  • Level 5: 20% cashback up to €300

The minimum bonus amount eligible for cashback is €5, ensuring that players receive a tangible benefit from this offer. The wagering requirement for the cashback bonus is set at a more manageable 30x, differing from the 45x requirement of the welcome bonuses.

Hugo Casino Loyalty Club

Hugo Casino offers a comprehensive 5-level loyalty club designed to reward its most dedicated players. This programme is tailored to acknowledge and incentivize frequent gameplay, particularly on slot machines.

Loyalty points are earned exclusively through real money wagers on slot games. Bets placed on other games, such as blackjack, roulette, and live casino games, don’t contribute to earning loyalty points.

The accumulation of loyalty points is linked to the amount wagered and the player’s VIP level. The rate of earning points is structured as follows:

  • VIP level 1: Every €1000 bet on slot games earns 1 point
  • VIP level 2: Every €1000 bet on slot games earns 1 point
  • VIP level 3: Every €950 bet on slot games earns 1 point
  • VIP level 4: Every €900 bet on slot games earns 1 point
  • VIP level 5: Every €850 bet on slot games earns 1 point

As players accumulate points, they progress through the levels, unlocking increasingly attractive benefits. These benefits include free spins, cashback offers, higher withdrawal limits, and access to a personal account manager, among others.

Game Library

Hugo Casino’s game library is a treasure trove of entertainment, boasting a vast array of gaming options. From captivating slots to classic table games and engaging live casino experiences, the casino offers thousands of games from over 100 leading software providers. This extensive collection ensures that players of all preferences and styles find something to enjoy.

Online Slots

The heart of Hugo Casino’s game selection lies in its impressive range of online slots. The majority of the games on the platform are slots, catering to a diverse audience with varying tastes.

Players can dive into a world of popular titles as well as explore the latest releases. The casino features games from top-notch providers like NetEnt, BGaming, Play’n GO, and many others, ensuring high-quality graphics, immersive soundtracks, and innovative gameplay. Here are some of the popular titles on the platform:

  • Sweet Bonanza
  • Reactoonz
  • Gates of Olympus
  • Book of Wild
  • Great Rhino Megaways

Table Games

While the website doesn’t feature a distinct category for RNG table games, players still have easy access to classic table game options. By utilising the search bar, you can effortlessly locate your favourite table games, making navigation simple and user-friendly.

The collection of table games at Hugo Casino includes popular classics like roulette, blackjack, poker, and baccarat. Each game type comes in several variations, providing players with diverse gameplay experiences and the opportunity to try different styles and rules. These variations are sourced from reputable providers such as Reevo, 1x2gaming, and Habanero, ensuring high-quality gaming with fair and random outcomes.

Live Casino

The live casino section is a standout feature, offering a more expansive and diverse range of gaming options compared to the RNG table game collection. Players have access to dozens of live dealer rooms, available in various languages, catering to a global audience and enhancing the immersive experience of live gaming.

The library is powered by renowned live game developers such as Evolution, Pragmatic Play, and Ezugi. These providers are known for their high-quality streaming, professional dealers, and engaging gameplay environments, ensuring an authentic and thrilling live casino experience.

In addition to classic table games like roulette, blackjack, baccarat, and poker, Hugo Casino offers a variety of exciting live game shows. These shows include popular titles like Monopoly, Crazy Time, Treasure Island, Mega Ball, and more. These live game shows add an extra layer of entertainment, combining elements of traditional casino games with interactive and dynamic gameplay.

Hugo Casino Payment Methods

The casino provides players with a diverse array of payment options, accommodating a range of preferences and ensuring convenient transactions. The operator accepts traditional payment methods such as credit/debit cards and bank transfers, as well as various e-wallets.

Here are some of the most preferred payment methods on the platform:

  • Visa/Mastercard
  • Skrill
  • eZeeWallet
  • paysafecard
  • Trustly
  • Neosurf

In addition to these conventional options, Hugo Casino also embraces the use of cryptocurrencies, allowing players to make transactions using Bitcoin, Ethereum, and Litecoin.

The minimum deposit amount is set at €10, although this may vary depending on the chosen deposit method. When it comes to withdrawals, the minimum amount is €20. The casino has also established limits for withdrawals, with players able to withdraw up to €500 daily and €15,000 monthly.

Mobile Experience

Hugo Casino offers a seamless mobile gaming experience, catering to players who prefer to enjoy their favourite casino games on the go. While the operator doesn’t have a native mobile app, the website is fully optimised for mobile devices, ensuring smooth and responsive gameplay across various platforms.

Players can access all of the features directly from their standard mobile browsers, regardless of whether they are using Android or iOS devices. This level of optimisation means that the website adapts to different screen sizes and resolutions, providing a user-friendly interface that maintains the casino’s high-quality graphics and functionality.

The mobile version of Hugo Casino offers the same extensive range of games, including slots, table games, and live casino options. Players can also manage their accounts, make deposits and withdrawals, claim bonuses, and contact customer support, all from their mobile devices. This flexibility ensures that players can enjoy a comprehensive casino experience anytime and anywhere, without the need for additional downloads or applications.

Customer Support Service

Hugo Casino places a strong emphasis on providing excellent customer support to ensure a smooth and enjoyable gaming experience for all players. The casino offers two primary channels of support: live chat and email.

Players can reach out to the support team via live chat for immediate assistance on any queries or issues they might encounter. This feature is available 24/7, ensuring that help is always at hand, regardless of the time or day. For more detailed inquiries or issues that require a thorough explanation, players can contact the support team via email at [email protected].

Alternatively, the website also provides an extensive FAQ page. This resource is designed to offer detailed answers to common questions, covering topics such as account management and deposits and withdrawals.

Conclusion

Hugo Casino stands out as a highly recommendable online gambling destination, particularly for slot enthusiasts. With its expansive and diverse game library featuring thousands of slots from leading software providers, the platform caters to a wide range of player preferences. The casino’s commitment to inclusivity is further evident in its support for multiple languages and a broad array of banking options, including traditional methods and cryptocurrencies.

the author

Barb Tasci

Head of Content

the author

With an innate talent for weaving words, Barb transforms the world of high-stakes gaming into captivating narratives, offering unparalleled expertise and insight. Whether you're a seasoned player or a newcomer to the world of VIP casinos, Barb Tasci's writing elevates your understanding and experience, providing a VIP-level journey through the thrilling realm of online gambling. Get in touch at [email protected].

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